Terms & Conditions

1. Acceptance of Terms

By using Fortuna’s services and website, you agree to comply with these Terms and Conditions. If you do not agree with these terms, please refrain from using our services.

2. Eligibility

You must be 18 years or older to use our services.

Our services are available to customers worldwide, provided our assessment and acceptance of business clients.

3. User Accounts

When creating a user account, you are responsible for maintaining the security of your account credentials. Notify us immediately if you suspect unauthorized access to your account.

4. Content Ownership

All content on Fortuna’s website, including text, images, videos, and intellectual property, is owned by Fortuna or our licensors. You may not reproduce, distribute, or use this content without permission.

5. User-Generated Content

If you post content on our website, you are responsible for ensuring it complies with our guidelines. We reserve the right to remove or modify content that violates our policies. Fortuna is not responsible for user-generated content.

6. Privacy and Data Collection

Your use of Fortuna’s services is subject to our Privacy Policy, which outlines how we collect, use, and protect your data. By using our services, you consent to the practices described in the Privacy Policy.

7. Cookies and Tracking

Fortuna may use cookies and tracking technologies to enhance your experience. Our Cookie Policy provides detailed information on how we use cookies.

8. Prohibited Activities

While using our services, you agree not to engage in any activities that violate the law or our policies. Prohibited activities include [list of prohibited activities].

9. Termination

Fortuna reserves the right to terminate user accounts and access to our services if we suspect violations of these Terms and Conditions. Users may appeal account terminations through support@fortuna-strategies.com.

10. Dispute Resolution

Any disputes related to these Terms and Conditions will be resolved through [arbitration/mediation/litigation], governed by the United States of America laws and regulations.

11. Liability and Disclaimer

Fortuna is not responsible for any direct, indirect, incidental, or consequential damages or losses incurred while using our services. Our liability is limited to the extent permitted by law.

12. Changes to Terms

We may update these Terms and Conditions. You will be notified of any changes, and your continued use of our services will signify your agreement to the revised terms.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at support@fortuna-strategies.com.

14. Refunds & Cancellation Policy

1. Eligibility for Refunds:

You are always eligible for a refund, except for specific cases otherwise mentioned in the initial Service Agreement contract you have signed at the start of our business relationship.

2. Refund Request Process:

To request a refund, please send a written communication to support@fortuna-strategies.com.

We will acknowledge your refund request within 1 business day.

Refunds will be issued via the original payment method used for the purchase.

3. Cancellation of Services:

If you wish to cancel or terminate our services, please contact us at support@fortuna-strategies.com to initiate the process, the cancellation will take full effect at the end of the subscription period.

There are no cancellation fees.

4. Exceptions:

There may be specific services or circumstances where refunds are not applicable as the booking terms may be outside of our Company’s scope (e.g. in the case of booked commercial photoshoot events and after Cancellation Terms), specific cases will be outlined in individual service agreements.

5. Contact Information:

If you have any questions or concerns about our Refunds and Cancellations Policy, please contact us at support@fortuna-strategies.com, call us at (909) 277-6998, or fill out the form below.